Miracles of The Market II
In my last post in this series, I talked about traveling across the country for business. That is not, however, the biggest part of my job. My primary responsibility is assisting users of my company's software when they get stuck and need help. Those users are motorcycle dealership employees, managers, and owners from all over North America. The utilities that I have available to use are amazing. Even though these users are located all over the continent, and beyond, they are able to talk, in real-time, to me in a matter of minutes, and sometimes seconds. As amazing as that is, my support capabilities go even further. Without pre-installing any additional software, my users can give me remote access to their computers , and while talking with them on the phone, it is as if I'm sitting with them at their desk. I literally can talk and control the computer of someone anywhere in the world. The furthest I've ever "traveled" in this regard is Hawaii. Everyday I help ...